Explodium.com FAQ
What is the value of Explodium.com?
Explodium.com offers you thousands of offers throughout the year at hundreds of our favorite online stores. Plus, you earn CashBack Bonuses on all your qualifying purchases made through Explodium.com.
Is Explodium.com secure?
All the information you provide to Explodium.com is secured with SSL encryption in transit and stored in a secured database. Your information will never be sold or provided to third-parties as outlined in the Explodium.com Privacy Policy. All transactions take place on the retailers' respective sites, so your credit card information is never provided to or stored on Explodium.com.
How do i sign in to the MyAccount section if i have forgotten my password?
There was a simple and secure password recovery feature on the My Account sign in page. Go the Explodium.com, choose My Account from the top menu, and then click on the "Forgot your password?" link. From there, you will be able to recover your password by supplying your e-mail address and clicking on the "GO" button. You will receive an e-mail shortly there-after with the instructions for recovering your password.
What are CashBack Bonuses?
Most of the products and services offered by the many quality merchants on Explodium.com generate bonuses at the time of sale. Explodium.com gives you back a significant portion of these bonuses in the form of a "CashBack Bonus".
What is the CashBack Bonus amount for a particular purchase?
It depends on the store's policies for paying out bonuses. We provide you with either a flat-rate or percentage of the purchase price that the average purchase from the retailer in question generates for you in CashBack Bonuses. Some retailers pay bonuses on a tiered schedule depending on the product or service you purchase from them, so the exact amount you receive may differ from the typical CashBack Bonus amount posted on Explodium.com. Also, certain items and special discounts may not qualify for bonuses. Once our transaction has processed, you will be able to view the exact CashBack Bonus amount generated under "My Account" on Explodium.com.
How long does it take for a transaction to appear under "My Account"?
The purchases you make will show up in the "Transaction History" section under "My Account" in up to 14 days after the purchase was made.
How are CashBack Bonuses paid out?
CashBack Bonuses for qualifying transactions are paid out upon request, provided they have fully cleared and are equal to at least $25.00. Once the CashBack Bonuses totaling at least $25.00 have cleared, you can request a CashBack payment by choosing "Request a Payment" under the "My Account" section of Explodium.com.
How long does it take for a transaction to be fully cleared?
Typically, it will take 6-10 weeks for a transaction to fully clear. The exact time to clear varies depending on merchant processing time and return policies.
Where can I get more information or support on Explodium.com?
If you would like more information about explodium.com or have a support request, please go to Explodium.com and choose "Help" from the top menu. From the help section, click on the "Customer Service" link on the left menu, and fill out the online form to make your request.